A fundamental part of helping to shift from conflict to clarity is understanding that there is often something hidden underneath what appear to be very blunt and direct statements.
The thing that is stated is called a Position, what lies underneath is our Interest.
This video starts to explain the difference and how to look out for them.
Do you sometimes need help?
How easily do you ask for help?
Many of us are resistant to asking for help, we have an idea that we are meant to know the answer or that it may show vulnerability to ask for help.
Ask, it's good for you.
More info about my work at https://www.nigelsinger.co.uk/home/